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My order has been placed. What happens next?

Receive a confirmation by email and check the status of your order

If your order has been placed successfully, you will receive a confirmation by email.

Your order will be forwarded to the boutique, and they will prepare your order for shipping. As soon as your package has been shipped, you will receive a confirmation via WhatsApp.

Order status

We will keep you informed about the status of your order via email and WhatsApp. You can also check the status of your order and track your package at any time through your personal account.

Changing your order

It is not possible to change the size or colour of an order that has already been placed. If you would like to receive a different size, we can try to cancel your order so that you can place a new order for the correct size yourself. Please contact our customer service team for this.

Haven’t received an email?

No worries! Wait a few more minutes, as it can take up to half an hour for the confirmation to arrive. Also check your spam folder, as the email may have ended up there. If you cannot find the email there, please contact our customer service team.

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